Interpersonal and Communication Skills

• Demonstrate the ability to provide direct communication to the referring physician or appropriate clinical personnel when interpretation of a laboratory assay reveals an urgent, critical, or unexpected finding, and document this communication in an appropriate fashion.
• Demonstrate the ability to communicate the vision of the CP service role to other clinicians as well as to other healthcare personnel and administrators to develop clinically advantageous and cost-effective strategies.
• Conduct both individual consultations and presentations at multidisciplinary conferences that are focused, clear, and concise.
• Choose effective modes of communication (listening, nonverbal, explanatory, questioning) and mechanisms of communication (face-to-face, telephone, e-mail, written), as appropriate. Written communications must be articulate, legible, and comprehensive.
• Demonstrate skills in obtaining informed consent, including effective communication to patients about laboratory procedures, and alternative approaches, if required.
• Demonstrate skills in educating colleagues and other healthcare professionals which includes:
• Helping other residents obtain proficiency in laboratory medicine.
• Working well with medical technologists and presenting laboratory medicine concepts to them effectively in continuing education settings and in the day-to-day laboratory environment.
• Educating non-pathology clinicians and other healthcare workers, including pharmacists, nurses, residents, medical students, and others, about topics such as the fundamental principles of pathology underlying test design or interpretation and the approach to choosing and interpreting molecular laboratory tests.
• Understanding the principles one must follow when educating other practicing pathologists through publications or seminars on new testing and therapeutic strategies, research discoveries, and other cutting-edge professional knowledge.