Learning Objectives

Professional Qualities

Each clerk must be able to demonstrate to the satisfaction of his/her supervisor(s):

  • The ability and willingness to work in a cooperative manner with other healthcare personnel, being sensitive to their roles and abilities, and to be able to give and receive advice in a manner that is consistent with the harmonious operation of a health care team.
  • The ability to communicate with patients and their families, explaining recommendations to them in terms each individual can comprehend.
  • Respect for patients’ rights to privacy.
  • Sensitivity to the sexual, moral, ethical, or religious characteristics of the patient and family, understanding of the special psychological needs of the patient, and the capacity for supportive and compassionate care in the course of terminal disease.
  • An appreciation of the ethical and legal aspects of surgery.
  • Honesty, reliability, and respectfulness in working with patients and colleagues alike.
  • The discipline of continued self-education, and the appropriate application of this current knowledge to the clinical setting.